Delivery

We take the utmost care to package and courier orders so that they arrive with you safely.

ART

We are thrilled to offer affordable global shipping for both unframed and framed art.

Our expert framers have a distinguished history of carpentry and woodworking skills. Your frames will be made bespoke, to order and be of the very best quality. We also use a very high-end acrylic, rather than glass. While acrylic is the same weight and look and feel as glass, it is practically unbreakable, not only making it a far superior choice for shipping, but much safer to hang on the wall of any nursery. 

Outside of London, we work with premium printing and framing hubs internationally. Your order will be produced and shipped from the closet facility, making delivery fast and affordable!  

All orders are sent using a tracked service. We always endeavour to ship your orders within 3-5 working days, however certain times of year do get busy! Therefore please allow for the following timescales:

UNFRAMED

Please allow 5-7 working days for the delivery of unframed prints.

FRAMES

Please allow 7-10 working days for the safe delivery of framed, personalised prints. Should you need your order sooner, please do get in touch and we will do everything we can to deliver to tight deadlines. Artwork will be packaged in bespoke frame boxes for added protection to ensure it arrives undamaged.

SHIPPING COSTS 
For an accurate delivery cost, please add your items to the shopping bag and proceed to checkout. To change the currency, please use the currency converter located in the top left of the website.

LOST OR DAMAGED ORDERS

We will replace orders lost/damaged during shipment. Please report damage to us within 7 days of receiving your order, along with photos. We shall then replace/refund your order.

Jo Laing Ltd will not take responsibility for parcels lost due to inaccurate/incomplete address information provided by the customer.

STATIONERY

All Stationery is shipped from London. All UK stationery orders will be sent using a tracked and signed for courier service and arrive in 3-5 working days, £4.50.

Please note, should you wish to order stationery internationally, please do get in touch for an accurate shipping cost before placing your order.

WEEKENDS

If you place your order after 3pm UK time on a Friday, it will not be processed until Monday morning. We are closed at weekends.